General FAQs

Is it safe to send my guns through UPS?

Yes. Your guns travel registered, insured (you insure them and we reimburse your costs when we buy your guns) through the UPS system. The package is tracked through the entire process until it reaches its destination at Dury’s. This is the same insured method that the gun industry uses to transport shipments from one destination to another.

How do I know I will get the best prices?

Durys has been in business for 50 years and has developed the reputation for fairness and customer satisfaction in all of its transactions. We put a great deal of effort into achieving the top selling price for all items, thus allowing us to purchase at what we feel are our highest prices. If you’re unsure about our prices, we recommend that you obtain other offers from local buyers prior to sending your items. This means they should tell you what they would pay to buy your items, not what they believe you should get for your items or what they might pay you if you leave them on consignment. The only offer that is comparable is an immediate outright purchase offer (the same type of offer you will receive from Dury’s).

Can you give me an exact price before seeing an item?

Unfortunately, we cannot. There are too many variables that affect values. Also, we must physically inspect each item to formulate our offer. We are willing to extend preliminary quotes pending final inspection, but the reality remains that we must see the guns in person to make accurate determinations of value.

Do you provide written appraisals?

We make our offers (not appraisals) during e-mails between our experts and our customers. It’s important to note that offers are different from appraisals. An appraisal might tell you how much it would cost to replace your item with a new one. An offer is how much we can pay right now for your item.

Are my items safe and insured while in your possession?

Yes. All shipments sent to us have multiple bar code signatures used to identify them throughout the process. Items are stored safely in all departments. Dury’s has video and central station alarm status and your items remain within this environment until we complete the purchase.

Does Dury’s report my transaction to the Internal Revenue Service?

No. Dury’s has no responsibility to report purchases, or parties from whom we purchase, to the IRS. But all purchases are entered into our BATF log book as required by law.

Do I speak directly with your appraisers about my item(s)?

NO. The appraiser assigned to your gun(s) will e-mail you our findings and payment offers. He will share opinions and options while leaving you with the final decision of whether or not you would like to sell. If you choose not to sell, we will return your gun(s), and we will insure the shipment back to you for twice the amount of the highest offer we make for the gun(s).

What about selling to a pawnshop or a local dealer?

We believe selling to Dury’s will give you the highest prices and the best overall experience. While we have buyers nationwide, a local pawnshop or gun store is limited to a relatively small pool of local customers. For this reason, they have to resell many items to a company such as ours. So by coming straight to us, you eliminate the middleman, get great customer service and enjoy a hassle-free experience.